Carpet & Textiles CareSchedule Consultation
Your carpet and interior textiles play a foundational role in your decor, and we want to help you maximize their life and keep them looking their best. We are all about professional cleaning for your carpets, and upholstered furniture, but just as importantly, we want to make sure our clients are armed with good, sound care information — which is why we are so pleased to offer a wealth of information here on our website, especially this Carpet and Interior Textiles Care Guide. Feel free to pass it around liberally.
When it comes to maintaining your carpet, one of the most critical areas of focus is the traffic areas. If ground in soil is not removed on a regular basis, the traffic areas will begin to wear excessively. Dirt is extremely abrasive against the fibers of the carpet as you walk back and forth. The second area of focus, of course, is spot removal. You must react to “danger” spots immediately. Red wine, red beverages, urine, blood, etc. can cause a permanent stain if not treated right away. Listed below are the steps that you must take to properly maintain your carpeting.
Copies of speciflc warranties on your carpet purchase may be available from your carpet retailer. Stain resist warranties can vary from 5 to 20 years. ALL STAIN RESIST WARRANTIES REQUIRE REGULAR CLEANING AND IMMEDIATE SPOT REMOVAL.
Vacuum your carpet often — once or twice per week at least. Vacuuming removes the sharp soil that can cut and slice the fiber causing premature wear. Much of this soil is not visible to the eye. Vacuum before the carpet looks soiled. Remove any loose particles such as loose food, leaves, pieces of crayon, bugs, etc. as these items can cause a spot on the carpet.
As a general rule, professional cleaning should take place about once per year. For extremely heavy traffic areas, cleaning may be required more often. Proper professional cleaning will not leave a sticky residue behind and can be done as many times per year as needed. MANY STAIN RESIST WARRANTIES REQUIRE PROFESSIONAL CLEANING EVERY 2 YEARS. Professional cleaning removes the damaging soil from the traffic areas that vacuuming has not been able to remove. WARNING: UNINFORMED CARPET CLEANERS MAY VOID THE WARRANTY, BE VERY SELECTIVE WHICH COMPANY YOU HIRE.
Spot Removal and Interim Cleaning
Immediate spot removal is key to a clean carpet. Great care also must be taken in how spot cleaning is performed. When a carpet is new, or has sufficient protector on it, plain tap water will remove many spots. However for those spots that will not move easily with water, you must use a spot cleaner. Select a spot cleaner that is recommended by the carpet manufacturer or by us. Most spot removers that are purchased over the counter leave too much soap residue and can cause yellowing. Avoid using foam carpet cleaners or any product that is not made specifically for carpet.
Apply spot cleaner sparingly to white terry cloth and gently massage the spot, causing it to transfer into the cloth. Never pour spot cleaner directly on carpet. If the product that you are using seems to cause the spot to re-soil over a few week period, discontinue use. For any spot that you are not able to remove and for pet urine or feces, contact us immediately.
Residential carpets are treated with stain resist properties and soil resistors known as Dupont Teflon or 3M Scotchgard. After a period of 2 to 3 years, some of the soil-resistor wears off. At that point, you should consider having a professional carpet cleaner re-apply the treatment after professional cleaning. The soil resistor will help the soil slide off of the carpet easier when vacuuming, spots will be easier to remove, and professional cleaning will be more effective
Here are some easy, basic steps for the care and protection of your Oriental rug:
Make sure that you safely and immediately clean up spots and spills before they become permanent stains. Here are some spot and spill procedures:
For spots that do not come out using these methods, contact us right away. We can remove the spot before it becomes a permanent stain.
By far, professional upholstery cleaning and protection is the best possible way to extend the life of your upholstered furniture.
All upholstered furniture will become soiled through use. Most spills and soil on fabric-protection-treated furniture will clean easily and quickly provided that the proper cleaning procedures are followed. A fabric protection application is not an absolute impenetrable barrier and improper cleaning methods can damage both the fabric and the treatment.
|W||Spot clean with water based shampoo or foam upholstery cleaner. Pretest for color loss and fabric compatibility. DO NOT overwet. Call us for professional cleaning for overall soiling.|
|S||Spot clean with a water-free cleaning solvent. Pretest for color loss and fabric compatibility. DO NOT USE WATER! Call us for professional cleaning for overall soiling.|
|WS||Spot clean with upholstery shampoo, foam from a mild detergent, or a mild dry cleaning solvent. Pretest for color loss and fabric compatibility. DO NOT overwet. Call us for professional cleaning for overall soiling.|
|X||Clean only by vacuuming or light brushing with a non-metallic brush. DO NOT use water or dry cleaning solvents. Call us for professional cleaning.|